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Crazy Time Casino's Privacy Policy

Your personal data matters to us. On this page, find out what information we collect, how we protect it, and how it's used.

Last Updated: January 2026
256-bit
SSL Encryption
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Sale of Data to Third Parties
24/7
Data Monitoring
48 Hours
Responding to Data Requests
Table of Contents
Our Commitment

Crazy Time Casino never sells your data or uses it without authorization.

Introduction

Welcome to Crazy Time Casino. Your privacy is our top priority. This Privacy Policy explains how we collect, process, store, and protect your personal information.

By using the Crazy Time Casino website or app, you agree to this privacy policy. This policy applies together with our Terms & ConditionsTerms and Conditions.

  This privacy policy has been prepared in accordance with Bangladesh's data protection laws and international GDPR standards.

1. What Information We Collect

Crazy Time Casino collects various types of information, including:

Data Type Example Collection Methods
Identity Information Name, date of birth, national ID number Registration Form / KYC
Contact Information Email address, phone number, physical address Registration Form
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser Automatic Logging
Gaming Data Game history, bet records, wins and losses Platform Activity
2. How Your Data Is Used

Crazy Time Casino uses your information for the following purposes:

  • To create and manage your account.
  • To process payments and withdrawals.
  • To complete KYC identity verification.
  • To prevent fraud and money laundering.
  • To provide customer support.
  • To send personalized offers and promotions (with your consent).
  • To enhance platform security.
  • To comply with legal and regulatory obligations.
3. Who We Share Your Data With

Crazy Time Casino never sells your personal information to third parties. However, in certain circumstances, your data may be shared with the following parties:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket may access limited data to verify transactions.
  • KYC Services: Shared with trusted third-party KYC providers for identity verification purposes.
  • Law Enforcement: Data may be shared with authorities when required by a court order or legal obligation.
  • Audit & Compliance: Data required for regulatory body audits.
Our Commitment

Any information shared with third parties is shared solely for specific purposes and under strict confidentiality agreements.

4. Cookie Policy

The Crazy Time Casino website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Essential Cookies

Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.

Analytics Cookies

Helps us understand which pages users visit and how many. This data is completely anonymous.

Preference Cookies

Remembers your language, theme, and other preferences so you don't have to set them up each time.

Marketing Cookies

Used to show you relevant offers based on your interests. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.

5. Data Security Measures

Crazy Time Casino uses industry-standard security technology to protect your data:

  • 256-bit SSL Encryption: All data transfers are secured with military-grade encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall Protection: Advanced firewall systems block unauthorized access.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
  • Data Masking: Stored sensitive data (such as payment numbers) is masked.
  • Access Control: Only authorized personnel can access specific data.
Your Responsibilities

Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately.

6. Your Rights

Under Crazy Time Casino's privacy policy, you have the following rights:

👁️
Right of Access
You have the right to know what information we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
Under certain conditions, you may request that your data be deleted.
🚫
Right to Restrict Processing
You can opt out of marketing communications at any time.
📦
Right to Portability
You can request a copy of your data in a structured, portable format.
⚖️
Right to Lodge a Complaint
If you have any concerns about how your data is used, you can raise them with us or with the relevant authorities.

To exercise these rights support@crazytimecasino.wsEmail us at. We'll get back to you within 48 hours.

7. How Long We Retain Your Data

Crazy Time Casino retains different types of data for different periods of time:

  • Account Information: For as long as the account remains active, and for 5 years after closure.
  • Transaction Records: A minimum of 7 years as required by legal obligations.
  • KYC Documents: 5 years from the date of verification.
  • Gaming History: 3 years after account closure.
  • Log Files: Automatically deleted after 12 months.
  • Marketing Preferences: Immediately upon withdrawal of consent.
8. Minor Protection

Crazy Time Casino strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any data from minors.

  • Age verification is mandatory at the point of registration.
  • Date of birth is verified during the KYC process.
  • If we suspect that data has been collected from a minor, we will immediately close the account and delete all associated information.
For Parents

If your child has accidentally created an account, please contact us immediately at support@crazytimecasino.ws.

9. Changes to the Privacy Policy

Crazy Time Casino may update this privacy policy from time to time. For any significant changes:

  • A notification will be sent to your registered email address.
  • Clear notifications will be displayed on the platform.
  • The "Last Updated" date at the top of the page will reflect the change.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
10. Contact Us

For any questions or requests regarding our privacy policy, please get in touch:

  • Email: support@crazytimecasino.ws
  • Live Chat: Available 24/7 via the chat icon at the bottom right of the website.
  • Response Time: Within a maximum of 48 business hours.

What Makes Our Privacy Policy Different

How We Protect Your Data at Crazy Time Casino

Military-Grade Encryption
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — the same technology used by the world's leading banks.
No Sale of Data — Ever
Crazy Time Casino never sells your information to advertisers or third parties. Your data is used solely to serve you.
Minimum Data Collection
We collect only what's necessary. Requesting or storing data beyond that goes against our policy.
Your Data, Your Control
You have full rights to view, correct, or delete your data at any time. Send a request to support@crazytimecasino.ws whenever you need.
Regular Security Audits
Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Full Transparency in Bengali
Our privacy policy is written in plain English so every user can understand it easily. No complicated legal jargon.

About Crazy Time Casino's Privacy Policy

Why We Make Data Protection Our Top Priority

In today's digital age, the security of personal data on online platforms is a serious concern. Crazy Time Casino takes this matter with the utmost seriousness. Our Privacy Policy was built with a single goal — so you can enjoy Crazy Time Casino without worrying about data theft or misuse.

Online gaming is growing fast in Bangladesh. Many people hesitate to register on online platforms for the first time because they're unsure where their information ends up. Crazy Time Casino is committed to putting those concerns to rest. We only collect what's necessary — and only to improve your experience.

Our KYC process might seem like extra hassle, but it's there to protect you. If anyone tries to access your account without authorisation or withdraw your funds, KYC verification stops them. At Crazy Time Casino, both your money and your data are kept safe.

When you transact via bKash, Nagad, or Rocket, we only collect the information needed to confirm your payment. We never collect your mobile banking PIN or password — and we never will. The payment gateway communicates directly with your mobile banking provider; Crazy Time Casino only receives the transaction confirmation.

Under Crazy Time Casino's privacy policy, your explicit consent is required before we send you any marketing emails or SMS messages. You can choose this option at registration. If you later decide you no longer want promotional messages, simply click the "Unsubscribe" link at the bottom of any email or contact support — we'll take care of it within 48 hours.

Cookies often raise questions, but the idea is straightforward. They make your experience smoother — so you're not re-entering your password every time you log in, your favourite games load quickly, and you see offers that are actually relevant to you. If you'd prefer to disable cookies, you can do so easily through your browser settings.

Our data retention policy follows international standards. Transaction data is retained for 7 years as required for legal compliance. All other data is deleted once it is no longer needed. We do not hold on to information without a valid reason.

One thing we want to be clear about at Crazy Time Casino — we believe transparency is the foundation of trust. That's why our privacy policy is written in plain, straightforward language rather than dense legal jargon. If anything is unclear, reach out to us at support@crazytimecasino.ws. Our team is always here to help.

Finally, remember — your privacy at Crazy Time Casino is a right, not a privilege. We handle every player's data with respect. Play safe and enjoy with peace of mind.

Your Data Is Safe – Get Started Now!

Your privacy is 100% protected at Crazy Time Casino. Register with confidence and enjoy your welcome bonus.

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